Service

Service

HomeService

After sales service

Service

Inquiry

Inquiry

More non woven bag making solution
Sample testing support
Suggest Layout support
View our factory

Confirm order - Production

Confirm order - Production

Confirm terms of payment
Confirm free spare parts and Suggest purchase parts
Arrange production and material purchasing

Delivery

Delivery

Machine test video before delivery
Packed with Plastic film,Wooden pallet also available,
protect the goods from the strain of long sea voyage

Installation

Installation

Send customer the list should prepare before machine installation
Arrange technicians door to door to instal machines
Training the workers how to operate machine well

After sale service

After sale service

Warranty for 1 year
Provide instruction manual and operator videos
Quickly response within 24 hours online service

FAQ

How long will your engineer reach our factory?
Within one week after machine arrival your factory.
How many days will you finish installing?
We will finish installation and training within 15days.
What should we charge for your engineer?
You should charge for the cost of our engineer's visa , air tickets, hotel, food ,and also their salary 80USD one day per person.
How long is your machine's warranty period?
All our machine have one year guarantee, starting from finished installation.
How could we do after one year warranty period?
We also can do service for you, but you need pay salary for my technician 80USD/day.
How could we do if the parts broken within warranty?
We would express the free replacement parts during the warranty date.
Does your engineer understand English?
Our engineer understand a little English. All our engineer have more than five years machine installation experience. In addition, they can use body language to communicate with customer.
Can you help us find any engineer in our location?
Of course, we will check and inform you as soon as possible.
How do we solve the machine problem after your engineer leaving?
Generally speaking, there will be no problem after finish installing. In case you have any problem. You can contact our sales at any time. Our engineer will take a solution video according your description.
How many worker do we need running those machines?
Except Two for bag making machine, flexo printing, slitting, ultrasonic sewing, hydraulic punching machine only need one person for each.

NOTE

ArabPlast 2025 17th
International Trade Show For Plastics Petrochemicals, Packaging Rubber Industry
Booth NO.: A1D04-02
TIME: 7-9th January 2025
ADD: Dubai World Trade Center- Dubai, International Convention and Exhibition Centre (DICEC), United Arab Emirates

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